Privacy policy

Last Updated: December 28, 2025

VibeFit operates this website and online store, including all related information, content, tools, features, products, and services in order to provide you, the customer, with a seamless shopping experience (the “Services”). VibeFit is hosted and powered by Shopify, which enables us to operate, manage, and provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use the Services, communicate with us, or make a purchase or other transaction. If there is any inconsistency between this Privacy Policy and VibeFit’s Terms of Service, this Privacy Policy will control with respect to how we collect, use, and disclose personal information.

By accessing or using the Services, you acknowledge and agree that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you. Personal information does not include aggregated or de-identified data that cannot reasonably be used to identify you.

We may collect or process the following categories of personal information depending on your interaction with VibeFit and the Services:

  • Contact Information: name, address, billing address, shipping address, phone number, email address.
  • Account Information: username, password, preferences, settings.
  • Order & Transaction Information: products viewed, added to cart, saved to wishlist, ordered, exchanged, or returned; order history and purchase details.
  • Payment Information: payment method, card type, payment confirmation details (we do not store complete card numbers—these are processed securely by Shopify’s payment partners).
  • Device Information: IP address, browser type, device identifiers, operating system details, network information, session data.
  • Usage Information: pages visited, products viewed, clicks, navigation patterns, and timing interactions across the Services.
  • Communications: information you provide when contacting customer support or responding to emails or messaging.

2. How We Collect Personal Information

We collect personal information through:

  • Direct Interactions: when you create an account, place an order, contact support, subscribe to email updates, or submit forms.
  • Automatically Through the Services: when you browse or use the site, including through cookies and similar tracking technologies.
  • Service Providers: when third-party partners collect information on our behalf, including payment providers, shipping carriers, marketing platforms, and analytics services.
  • Third Parties: including social media platforms you interact with, advertising platforms, or referral programs.

3. How We Use Personal Information

We use your personal information to:

Provide & Improve the Services

  • process and fulfill orders
  • manage returns and exchanges
  • maintain your account
  • recommend products based on your browsing and purchases
  • provide a personalized shopping experience
  • enhance product offerings and website functionality

Marketing & Advertising

  • send promotional emails, messages, or advertisements
  • personalize recommendations and ads based on browsing activity
  • notify you of offers, product drops, and collection launches
    (You may opt-out of promotional emails at any time.)

Security & Fraud Prevention

  • authenticate your account
  • detect and prevent fraud or misuse
  • secure order processing and checkout
  • ensure a safe shopping environment

Customer Support & Communication

  • respond to inquiries
  • provide order updates
  • request feedback to improve our products and experience

Legal & Compliance

  • comply with applicable laws and regulations
  • respond to lawful requests and enforce our terms and policies

4. How We Disclose Personal Information

We may share personal information with trusted third parties for the purposes described above, including:

  • Shopify (store hosting, analytics, checkout, ecommerce tools)
  • Payment Processors (card providers, digital wallets, UPI etc.)
  • Shipping & Logistics Providers (delivery partners and fulfillment centers)
  • Marketing & Advertising Partners (email platforms, ad networks, analytics)
  • Professional Service Providers (legal advisors, auditors, consultants)

We may also disclose personal information:

  • when you request or consent, including through integrations or social media logins
  • within the VibeFit corporate structure, if applicable
  • in connection with a sale or transfer of business assets, including a merger or acquisition
  • to comply with legal obligations or enforce our rights

We do not sell personal information for monetary value.

5. VibeFit’s Relationship with Shopify

VibeFit uses Shopify to power our online store. Shopify may collect and process personal information as needed to support the Services, improve platform performance, and provide secure checkout and hosted features.

Shopify may also use personal information to provide analytics and personalized advertising across merchants.
To learn more about how Shopify handles your data, including data processed beyond VibeFit’s control, visit:
https://www.shopify.com/legal/privacy

6. Third-Party Links

The Services may include links to external websites or platforms. We are not responsible for the privacy practices, data handling, or content of third-party sites. If you navigate outside the VibeFit Services, please review the privacy policies of those websites.

7. Children’s Data

The Services are not intended for use by children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to VibeFit, please contact us and we will delete the information.

8. Security & Data Retention

We implement reasonable security measures to safeguard personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

  • operate the Services
  • fulfill orders
  • comply with legal requirements
  • resolve disputes
  • enforce agreements

9. Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access / Know: request the personal information we hold about you
  • Delete: request deletion of personal information
  • Correct: request correction of inaccurate information
  • Portability: request a copy of your data in a usable format
  • Manage Communication: unsubscribe from marketing emails anytime

We may need to verify your identity before processing such requests.

To exercise these rights, contact us at cs@vibefit.co.in

You may also manage email preferences using the “unsubscribe” link included in promotional messages.

10. Complaints

If you have concerns about how we handle personal information, please contact us using the details below. We will respond in accordance with applicable law.

11. International Data Transfers

Your personal information may be transferred outside your country of residence for operational reasons. When we transfer data internationally, we take steps to ensure an adequate level of protection consistent with applicable laws.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Revised versions will be posted with an updated "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: cs@vibefit.co.in
Address:  Harsh Enterprises, MCF-35, Yadva's, Sarai Khawaja, Shershah Suri Road, Yadva's, Faridabad, Haryana-121003., 121003 Faridabad Haryana, India.